WHAT IS THE INFORMATION YOU ARE SUBMITTING TO US?
With your consent, we may collect, personally identifiable information about you, either when you register an account with our website or if you have a query or wish to hear from us. At the moment, the personally identifiable information we are collecting comprises of the following
- First Name
- Last Name
- Email address
In the event you engage us to provide any products and services to you, you may further share personally identifiable information such as the following,
- Bank account number
- Credit card number
Please be assured that you have the option not to submit any personally identifiable data to us and non submission of such data shall affect your overall experience using our website.
However, where the non submission of your data makes it legally, technically and commercially unviable to provide services to you, we may refuse to provide services or some functionalities or features of the services to you.
You may also demand that we stop any attempts at processing your data, on legitimate grounds, unless such processing is permitted by law.
HOW WE USE THE INFORMATION SUBMITTED TO US?
The information submitted by you will be used by us or affiliates for the following purposes,
- To provide information about our products and services
- To answer any specific queries raised by you
- To send you promotional and marketing emails.
- To provide the services or products for which you engaged us
- To process the data submitted by you
The term affiliates includes the following,
- SatSure Limited, a company incorporated in the United Kingdom
- SatSure Analytics India Pvt. Ltd., a company incorporated in India.
- SatSure AG, a company incorporated under the laws of Switzerland.
- Any other person that
- We control, by virtue of ownership of shares or by virtue of some agreement or
- Controls us by virtue of owning our shares or by virtue of some agreement or
- Together with us, is under the common control of some entity or individual
We assure you that any personally identifiable information provided by you shall not be shared with third parties, unless you have provided explicit written consent for the same. However,
- Our employees,
- Affiliates and
- Independent contractors
may have access to your personally identifiable information to undertake the activities set forth in Clause 1 above. But we assure you that our affiliates, employees and contractors are bound by legally enforceable non disclosure agreements and other contracts that deter and indemnify us and you against any theft of your personally identifiable data or breach of your privacy rights.
Our website will also monitor your usage of our site, the specific pages of our website that you browse and the number of times you visit our website and the duration of your stay on our website. The data about your usage of our site, the pages that you visit on our site, the number of times you visit our site and the duration of your stay on each page of our website, reveal your preferences. We will utilize this information to,
- Enhance the visual appearance of our website,
- To improve the quality of text, the font and the content in our website and
- To improve the overall look and feel of our website.
- To contact you regarding any matter within our knowledge that is likely to affect your privacy rights, your Intellectual Property rights or the safety of your person or property.
The data about your usage of our website will not contain any personally identifiable information. We reserve the right to share any information or data that does not identify you, with third parties.
HOW WE STORE YOUR INFORMATION
The personally identifiable data furnished by you may either be stored by us in a premises and/or on devices that are within our exclusive control. Alternatively we may store such personally identifiable data in the servers belonging to third parties, either within the European Union, in the United States of America or any other jurisdiction in the world that has adequate measures in place to protect and enforce your privacy rights.
We may also store your information in the jurisdiction of the Republic of India. Please note that the Republic of India recognizes the Right to Privacy as a Fundamental and Universal Human Right under Article 21 of its Constitution. Personally identifiable data is also protected under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information Rules), 2011 (“RSP Rules”). The extent of privacy rights under the RSP rules is not very detailed and India is yet to have an exclusive authority designated for data protection.
Never the less, we may need to share your data with our affiliate in India or store your data there, as
- The sharing of such data to our India affiliate is necessary to fulfil the purpose for which we collected your data.
- It is necessary for providing the services or products for which you have engaged us, as the processor of your data is situated within India.
- It is necessary for performing the contract that you may have entered into with us.
However we may enter into stringent agreements with our affiliates in India that imposes heavy penalties in the event of any breach of your privacy rights, while sharing your data with them. We are happy to share the details of such agreements with you, if you make a written request for the same.
We understand data security is a concern in the world of the internet. Unfortunately we are not in a position to give you an absolute assurance that the data you submit to us will be 100% safe. However, we employ reasonable technologies such as Secure Socket Layer (SSL) encryption to keep your data safe.
If you have any specific queries regarding our practices for the protection of your data, please contact us at [email protected] and we will be happy to share any details with you that is not confidential. However, you will understand that we would likely to keep some aspects of our data protection secret from the general public, for the very purpose of preventing any hacks or breaches by virtue of the details of our encryption technology becoming leaked in the public domain.
In addition, if you notice any vulnerabilities in our data encryption systems or wish to report any specific data breaches, we have set up a dedicated an exclusive email address i.e., [email protected] for this purposes. Please feel free to contact us if you notice any vulnerabilities in our data protection or report any specific data breaches so that we can take immediate corrective action.
We will retain and store your personally identifiable data for such period as is necessary to fulfil the purpose for which we collected it in the first place or to comply with any specific regulations or laws, whichever is longer.
In addition any financial information such as your credit card number, bank account number, etc., which you may furnish while transacting with us will be stored for such period as is necessary for statutory compliance with account and tax laws.
You may at any time demand access to your personally identifiable data stored with us or that we should amend the said data in our records or delete the same, by contacting us at [email protected]
DISCLOSURE OF INFORMATION IN CERTAIN CASES.
The information can be shared, without obtaining prior permission from User with government agencies mandated under the applicable Law to obtain information including sensitive personal data or information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences with a clear stating from Government agency that the information so obtained shall not be published or shared with any person.
If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
CHILDREN UNDER 13 YEARS OF AGE
The Services offered by us are not meant for children below 13 years and older. In case if any information has been collected from children below 13 years without parental consent, you can inform about the same through our email id and we will delete the information stored in our database and child’s account will be deleted as early as possible.
CHANGES TO POLICY
Company reserves the right to change the policy at any time and modified policies will be updated on the page with the effective date. If a User has any problem with the revised policies, the User can contact us at the below mentioned details and can request us to remove the Personal Data. User’s continuance use after the modification will be treated as acceptance.
GOVERNING LAW AND DISPUTE RESOLUTION.
These Terms and the use of the App are governed by the laws of Switzerland. All claims arising out of or relating to these Terms or the Service shall be resolved by the courts of law in Switzerland only.